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  • Grooming great backlogs

    Having a prioritised backlog helps to have a solid roadmap for the product. It’s like gardening. Care and grooming is necessary. We will discuss some of the best strategies here.

    Ensure that the bugs, change requests, and enhancements requests are logged in to a system. Jira is very useful. It’s Ok to keep it in something simple as an Excel sheet – but always make an entry of it. I am referring all of them bugs in this post.

    Analyse from where they are coming. That will help you to bucket them and prioritise easily.

    Dev team – for example, clearing of a technical debt. Suppose, you use an outdated API, you may need to upgrade it. MacOS releases a major update every year – an outdated API can give performance issues; this could be applicable for iOS / Android platforms also. You could specifically have dedicated sprint for this.

    Bugs from pre-release – Pre-release users do a great job in testing the product, before its release. Most of these bugs can be prioritised during the feature development itself. In doubt, wait for the product release and see the real user reaction. Then take a decision.

    Quality Engineers bugs- QEs test the product – mostly new feature. Prioritise this during the feature development itself. Feature development can be considered complete only after these issues are fixed.

    Customer Support – Customer Support executives know customer pain points. These bug come after the product release. The severity of the bugs can be easily determined based on the customer call volumes. Prioritise for the very next product version release.

    Bugs from user forums – Again, number of comments and votes helps in prioritisation.

    It makes a lot sense to attach a priority for each bug. Internal QE team generally are trained to get the priority correctly. For rest of the sources, review the bugs and get the priority correctly. It will help you to assign the bug to each release that are coming up and then filter to create meaningful dash boards.

  • Analytical insights from product documentation

    Do you track any analytical data of your product’s user documents? This data can give you some important insight about your users. To reiterate, the need to visit a user doc, is a design issue. Something is not quite obvious. An average user won’t like to complete reading the documentation before starting with product. (I agree – this could be different if your product has to deal with something very complex, such as a programming language.)

    As a best practice, find the average page views of your docs.
    Monitor it periodically. See if there is a spike in page views. If there is, analyse further.

    See if the spike is associated with an event – For example, an important announcement or a product release. Analyse from where the traffic comes from. Is it from the product itself or through a web search? If it’s from the product itself, the corresponding product page, from where the user selected the Help menu has an issue – mostly it’s associated with a bug in the specific release.

    Analyse, if at all the traffic comes from a different page that’s wrongly linked.

    Try to have a Like button or a Comment option in the user document. These will help you to track user sentiments; in other words, effectiveness of the document.

  • macOS Catalina issue with Nikon tethering on Lightroom Classic

    While tethering, Nikon cameras may not get detected. In this case, if you connect a camera with an SD card to the computer, the photos in it is not displayed in the Import window.
    It happens on macOS Catalina 15.2. Ideally, when you install Lightroom Classic 9.1 and open it for the first time, you should be asked to grant permission for Lightroom Classic to access Photos.  If you unintentionally deny access, you may face this issue.

    To solve the issues:

    1. Go to System Preferences > Security & Privacy.
    2. In the Privacy tab, select Security.
    3. Ensure that Lightroom Classic has permission assigned to Photos, Full Disk Access, and Files and Folders.
    4. Restart Lightroom Classic.
  • Lightroom Classic 9.0 is released

    Lightroom Classic 9.0 is released.
    See the What’s New page for more information.

  • Lightroom Classic 8.2.1 is released

    Lightroom Classic 8.2.1 is released today.
    For more information, see the What’s New doc.

     

  • Lightroom Classic 8.2 is released

    The Enhance Feature
    Using this feature provides you an image with better resolution. Right-click the image and select “Enhance Details” in the context menu.  This will create a new DNG file with “-enhanced” appended in the file name.

    Better Tether support for Nikon cameras
    In Lightroom Classic 8.0, the Tether experience of Canon cameras is greatly improved. In 8.2, you will find better experience for Nikon cameras in terms performance and reliability. You can also control camera shutter speed, aperture and ISO using the Tether bar. Other Tether plugins should work as they used to work in the earlier builds.

    In 8.0, there was an option in Tether settings that allows to save an image optionally in a Canon camera: Save to Camera.
    This option is removed in 8.2.

     

  • New Tether for Canon in Lightroom Classic (applicable only for 8.0)

    If you use the new Tether for Canon in Lightroom Classic 8.0, please ensure that you select the following check box accordingly.
    By default, it is disabled. In the previous versions, this option was not provided to you. In that case, if an SD card or CF card is present in the camera, the tethered image would be saved in them.
    The new option, disabled by default, will not save a copy of the image in the card.
    In Lightroom Classic 8.1, the option is ON by default.
  • Lightroom Classic 8.0 is released

    Lightroom Classic 8.0 is released today.
    Here are are the major features:

    • Lightroom Classic 8.0 provides a new Process Version (PV) 5.
      PV 5 provides you with: Improved negative dehaze and Better image quality behavior for high ISO raw files.
    • Single-step HDR panorama merge
      You can now create an HDR panorama image using a series of bracketed shots.
      The option is available with the existing Merge option.
    • Depth Range Mask
      Depth Range Mask is available for HEIC files captured using iPhone 7+ and 8+ and x.
      You primarily need to have embedded depth range data in the image.
      You can use the eye dropper tool to sample only a single point or an area. This in turn adjusts the values of the range slider.
    • New Tether options for Canon cameras.
      This option is faster and reliable than the older one.
      In addition, you can change the camera settings such as shutter speed, aperture, and ISO.Please let us know your feedback.

     

  • Lightroom Classic 7.4 is released

    Lightroom Classic 7.4 is released with the following new features:

    • HEIC files are supported on Mac 10.13 and above
      We are working on the support for other platforms. If you sync HEIC files to a catalog that runs on a non-supported platform, you won’t be able to work with the files. HEVC files (that has .mov extension) are not yet supported in Lightroom Classic. We are working on the support.
    • Stack files after a merge operation
      You can select to stack files after a merge operation (both panorama and HDR).
      The stacked image would be displayed at the top of the stack.

    • Faster Folder Search

    In the previous versions, some of you had faced a problem that Folder Search becomes unresponsive for some time.
    You were seeing the beach ball till the search becomes responsive. (Folder Search was introduced in Lightroom Classic 7.2.)
    Please try the new Folder Search implementation. It is more responsive and faster.

    • Folder coloring
      You can col0r the folder to identify them for any specific activity.
    • Manage Profiles and Presets

    You can manage your profiles and presets by hiding profiles or preset groups that you don’t use.
    Many of you suggested the same in the last release.

    For Profiles:
    1. Right-click a Profile Group and select Manage Profiles.
    2. Manage Profiles pop-up window displays all Profiles that are not marked as Favorite.
    3. Select the Profiles you don’t want to see and select Save.

    You can also select a Profiles Group, right-click and select Reset Hidden Profiles to display all the Profiles again.

    For Presets:
    Select the + symbol displayed on top-left corner of the Preset panel.
    Select Manage Presets.
    Manage Profiles pop-up window displays all Profiles that are not marked as Favorite.
    Select the Profiles you don’t want to see and select Save.

    Here is an update about Facebook plugin:

    • Facebook plugin won’t work from August 1st, 2018 on wards.

    Facebook stopped displaying images sent from application such as Lightroom Classic in the timeline.
    To alert you all about this, you will see the following message while publishing or configuring the Facebook plugin.

    Please update and let us know what you feel.

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